Delivery Information

Your order will be sent from our base in the Republic of Ireland, Europe.  We are based in the EU.  We post worldwide everyday.  

Making a Purchase

Placing an order at www.ambersos.com could not be easier. Just browse our Amber Jewellery selection, click on any items that you wish to buy and click the "BUY NOW" button.  Some items require a size or colour selection from a drop down list.  After you have finished your selections, click on "Checkout" from the top right corner of your screen.  From our checkout page, you can choose either PayPal checkout or fill in your details to process your payment through our fully secure One Click Checkout page.

Order placed

  • Before 1pm Monday to Friday           Posted the same day
  • After 1pm Monday to Friday              Posted the following day
  • Anytime Saturday or Sunday             Posted the following Monday
  • On Bank/Public Holidays                   Posted the next working day

If you need your order in an emergency, please phone 353-94-9257115  or Contact us to check dispatch.  If we can get it out, we will.

Estimated Delivery Times

  • Ireland and Northern Ireland: 1-3 working days
  • UK and Europe: 3-7 working days
  • USA and Rest of World:  5-8 working days

Delivery Method

  • Orders below value €80 - An Post
  • Orders above €80 - Courier or Registered Post requiring signature

We use An Post (National Post Office System) as our delivery main option because of their low cost and speedy delivery record.To keep your delivery costs low, we do not request tracking on every item.  If you are concerned about delivery in your area, please choose the Recorded Delivery option at the checkout.

Packaging

  • Most of our products are packaged in small padded envelopes and so can be placed through your letter box.  In the case of a larger parcel that cannot go through your letter box, your local mail delivery service will notify you and you can arrange collection/delivery from your local Post Office.

Customs

Outside of Europe, your delivery may be subject to customs charges.  These must be paid by the customer.  These charges vary from state to state.  As a general rule, if the value of the items is less than $20, there is no charge.  Please be aware of local rules outside of our control.  

Delays

If you experience a delay more than the timescales noted above, please get in touch as soon as possible.  We can confirm your order and dispatch date.  However, without paid tracking on you delivery, we cannot tell you the location of your package.  Orders outside the Republic of Ireland are handed over to the relevant postal service for each country and therefore we cannot control any delay experienced as a result.  The delivery times above are given by An Post as a guideline.

Thank you

Team Amber SOS

 

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